Terms and Conditions

Terms and Conditions for the Kurri Burri web site, company name - Marshall Rural Pty Ltd.
Any personal information that you submit will be protected by our secure server.

We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, Marshall Rural Pty Ltd will not sell or trade your personal information to any third party organisations or individuals without your consent, other than third party suppliers in the delivery of services you have agreed to accept from Marshall Rural Pty Ltd or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.

By using the Marshall Rural Pty Ltd site, you are consenting to the collection of information by Marshall Rural Pty Ltd

If any changes to these policies occur, we will notify our customers by updating this section of our website.

Important General Ticket Information

  1. All tickets are to be purchased online and include GST & CC booking fee.
  2. All tickets purchased online prior to Sunday 6th May (11:59 pm) will be mailed to the purchasers address with Wristbands and tickets for event access and parking.
  3. All tickets purchased online after Sunday 7th of May up to Friday 11th (12:00 pm Midday cut off) will need to be redeemed upon arrival at the event (Hamper Pick Up & Additional Guest Access).
  4. Pre purchase of tickets is mandatory to avoid disappointment.
  5. Day of event tickets: Minimal additional Hamper Tickets may be available on the day of the event pending event capacity.
  6. General Public Access tickets will be available on the day of the event.
  7. Children under the age of 16 are free to attend the event areas with Ticketed Parents. Marquee, Hamper and General Public areas, children can purchase food from the sausage sizzle on the day!
  8. Children’s activities on the day include  – Animal petting zoo, Jumping Castle, Face painting, stomping of the divots and the famous Kids Dash
  9. Event Tickets are non-refundable.
  10. Jeep Drivers will have an exclusive parking area.
  11. Event Parking is provided for all guests (refer event site map) and upon ticket purchase information will be provided.

 

Customer Service Policy

Marshall Rural is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.


Privacy Policy

Marshall Rural is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletter and to personalise your shopping experience with us; that's all. Marshall Rural uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Marshall Rural only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.


Security Policy

When purchasing from Kurri Burri your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre adam@kurriburri.com.au

Copyright

Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Marshall Rural Pty Ltd. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by http://www.kurriburri.com.au. Any other use of materials on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Marshall Rural Pty Ltd is strictly prohibited.

Disclaimer

You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at your own risk. This website and its contents are provided to you on "as is" basis, the website may contain errors, faults and inaccuracies and may not be complete and current.

Marshall Rural Pty Ltd makes no representations or warranties of any kind, express or implied as to the operation of this website or the information, content, materials or products included on this website, except as otherwise provided under applicable laws.

Neither Marshall Rural Pty Ltd nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this website and any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Viruses

Marshall Rural Pty Ltd cannot guarantee that any file or program available for download and/or execution from or via this website is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this website, and you release Marshall Rural Pty Ltd entirely of all responsibility for any consequences of its use.

Links

This website may contain links to other websites.  Marshall Rural Pty Ltd is not responsible for the availability of, or any content or material contained in, or obtained through, any such websites. Any link to another website, and reference to third-party information, products or services linked to this website, is not, and should not be construed as, an express or implied endorsement by Marshall Rural Pty Ltd. Any questions or comments relating to such other websites should be addressed to the operator or operators of those websites.

Gst & Taxes

The Australian GST tax rate applies to all orders delivered within Australia. International orders are exempt from Australian GST (10%); however they may incur taxes and duties applied by customs in the country where the order is delivered. Any duties and taxes incurred in the country of destination are the responsibility of the customer. If you require further information about your country’s taxes and duties you will need to contact your local customs office directly.

Marshall Rural Pty Ltd may amend or replace these Terms and Conditions at any time without notice. Marshall Rural Pty Ltd will endeavour to notify all VIP members of changes yet will not be liable if it does not.

These Terms and Conditions incorporate Marshall Rural Pty Ltd Privacy Policy, which is available on request.